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Jewels co • Jewels co •

Frequently asked questions

01/
Is there a minimum acceptable budget?

We typically work on custom projects starting from €1,200 and up, depending on materials and complexity. However, we're happy to offer guidance based on your desired outcome.

01/
What if i dont like the final Product?

We involve you closely during the design phase with sketches, 3D renders, and material previews. Adjustments can be made before production begins, ensuring you’ll love the final result.

01/
my item is a surprise, can you work discreetly?

Absolutely. We’ve helped clients plan unforgettable surprises while keeping everything secret. We can use private communication channels, schedule after-hours meetings, and use plain packaging for deliveries.

01/
What metals do you work with?

We craft in a variety of high-quality materials, including 18k yellow, white, and rose gold, platinum, and sterling silver. We can also work with recycled metals upon request.

01/
What is the average turnaround time?

Most bespoke pieces take between 4 to 8 weeks from consultation to delivery, depending on complexity. Need it sooner? Let us know — we’ll do our best to accommodate special deadlines.